Remove Analysis Remove Churn Rate Remove Lock-In Remove Promotion
article thumbnail

Measure and Keep: 7 Key Customer Retention Metrics to Watch

Oktopost

In this post, we’ll explore the importance of customer retention, show you the seven metrics to watch to see if you’re getting results, and how to use this data to keep your best customers locked in, long-term. Customer retention has an evil twin: churn. Like real-life twins, churn and customer retention are related.

article thumbnail

13 Surprisingly Simple Ways to Reduce Customer Churn

Optinmonster

If you’re like most business owners, you’ll probably struggle with customer churn at some point. That’s why, in today’s post, we’re going to teach 13 proven strategies to reduce customer churn and create life-long relationships with your clients. How do you retain customers and avoid needless churn?

article thumbnail

The definitive guide to SaaS pricing models

Tomorrow People

It may also improve your customer acquisition rates, which could make a huge difference to your revenue. Technology has allowed SaaS companies to develop scalable pricing structures, so flat-rate pricing is quite rare. Advantages of flat-rate pricing. There are a few clear benefits of flat-rate pricing.