Remove AIDA Remove Buyer's Journey Remove CPL Remove Touchpoints
article thumbnail

30 Sales and Marketing Terms You Should Know

PureB2B

This includes marketing messages, actual product use, customer support, and other brand touchpoints. Buyer Persona. Most businesses refer to this as The Buyer's Journey. Cost-per-Lead (CPL). This is a metric that measures what percentage of your customers you retain. ToFu, MoFu, Bofu.