Remove Ad Exchange Remove Barriers Remove Differentiation Remove Lock-In
article thumbnail

Marketing in 2021: The impact of blockchain on CX

ClickZ

There is scope for marketers to use blockchain to manage a secure network of loyalty programs designed to lock in new customers. The vast majority of companies want the contact details of their customers, which – even though intended to personalize offerings – is typically found invasive. billion to $4.1 billion over the last two years.

article thumbnail

3 trends driving the Second Golden Age of Martech: ecosystems, experts, and (citizen) engineers

chiefmartech

Well, there are effectively zero barriers to entry, with cheap cloud infrastructure, free open source foundations, and a seemingly unending stream of creative new tactics and touchpoints continually emerging in marketing’s domain. ” (Ecosystems, experts, engineers — stretched a little because alliteration is always appealing.).