2011 Cross-Selling Sales Management Website Personalization 
The ROI Guy
NOVEMBER 8, 2006
Improved up-sell / cross-sell is a good example of an indirect benefit from a new CRM system that helps the call center improve its interaction with customers. Most revenue benefits like improving lead conversion rates or reducing sale cycle length 2. Tom then served Gartner as a Managing VP.
The ROI Guy
AUGUST 4, 2010
Wednesday, August 04, 2010 Can a Value Selling / Marketing Program Improve Your Business? Leading B2B vendors are implementing value selling / marketing programs, and have received dramatic benefits as a result. Moreover, the executive assessments continually led to multiple projects / product sales at decidedly higher deal sizes.
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