How to Calculate Social Marketing ROI
Paul Gillin
JUNE 24, 2010
EMC is a premium-priced provider whose philosophy is to always go the extra mile to take care of the customer. That’s what Pitney Bowes did when a 2007 Postal Service rate increase prompted 430,000 calls from customers. However, research statistics aren’t sufficient. Of course not. Profit margin. Net profit. Leadership.
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