Industry CMS Lead Management SMS Website Personalization 
TrustRadius Marketing
SEPTEMBER 1, 2022
Many CRMs have marketing features like email marketing automation or ad management. Other CRMs have features for sales teams like lead management. Most CRMs have some form of customer service functionality like live chat, chatbots, and ticketing across media channels. For bigger teams, you will want the next tier.
BenchmarkONE
JANUARY 25, 2023
Key Features: Lead management Lead segmentation Data cleaning Dynamic tracking Performance metrics Opportunity management 4. Key Features: Find contact emails B2B sales insights Human verified data Data enrichment Lead scoring 8. This ensures that your lists are always up to date with the most recent information.
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