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What is Customer Experience (CX)? Definition, Design, Management, Trends and Examples!

Martech Advisor

OCTOBER 14, 2019

This also means that a positive customer experience delivery is not a goal that can be delivered by just one central team - instead great experiences are a result of democratizing customer centric focus at an organizational level such that it includes product development teams, sales and support, marketing etc. How do they prefer to pay?

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