Remove Differentiation Remove Marketing Leads Remove Multi-Channel Remove WOMM
article thumbnail

How Customer Experience Management (CXM) will become Smarter in 2020

Valasys

The marketers keeping pace with digital transformation will harness mountains of customer data from diverse platforms across the web, as well as from the physical channels & will put them to use for extracting valuable insights from data analysis & interpretation. Why Customer Experience Management is Important.

article thumbnail

How to Build Customer Loyalty with Content Marketing

Valasys

Customer Experience Optimization (CXO) strategy has evolved as a key brand differentiator in the year 2020. According to a report by PR Newswire , it has been predicted that the customer loyalty management market will witness a surge from $1.4 According to Cintell , Companies that exceed the lead & revenue goals were 2.2

Loyalty 72