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How Customer Experience Management (CXM) will become Smarter in 2020

Valasys

The marketers keeping pace with digital transformation will harness mountains of customer data from diverse platforms across the web, as well as from the physical channels & will put them to use for extracting valuable insights from data analysis & interpretation. Why Customer Experience Management is Important.

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How to Build Customer Loyalty with Content Marketing

Valasys

Customer Experience Optimization (CXO) strategy has evolved as a key brand differentiator in the year 2020. Marketers need to define, multi-variable test & refine their content strategies if they strive to build customer loyalty with content marketing. Content is studded everywhere on the digital channel. billion by 2020.

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