Remove Cross-Selling Remove Elasticity Remove Multivariate analysis Remove Personalization
article thumbnail

Customer Engagement Software for Small Businesses

TrustRadius Marketing

10 Usability Ticket creation and submission Conversation tracking Scalability Social integration IVR Zendesk Sell 7.7/10 Personalized messaging can be sent via mobile, web, or social media. You can also personalize the self-service portal to help customers find answers. Product trScore Pros Cons Zendesk Support Suite 8.0/10