Is That Sales Rep a Robot? 8 Tell-Tale Signs You're Talking to AI [+Why Human Reps Are Still Necessary]
Hubspot
AUGUST 24, 2023
Viva Sales integrates seamlessly with Salesforce CRM, allowing a centralized view of customer data and a holistic sales and customer relationship management approach. The AI sales rep uses NLP algorithms to understand and analyze customer inquiries, allowing for more accurate lead qualification and routing.
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