6 Things You Can Do Right Now to Improve the Customer Experience
Televerde
OCTOBER 26, 2020
Assuming both companies offer similar products and price points: Business A has a user-first website design, relevant blogs for your vertical, troubleshooting content, a chatbot, and friendly faces on social media. However, Forrester found that 66% of buyers say companies give them way too much content — and over half of it is useless.
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