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Study Confirms Importance Of Qualitative Research To Success With Buyer Personas

Tony Zambito

And, nearly 65% of those exceeding goals have updated their buyer personas in the last 6 months. The implication here is buyer personas should not be an art gallery but a dynamic part of marketing, sales, and service operations. This is telling in the sense that buyer personas are still being “siloed” in marketing.

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My Journey from What If to What’s Next

6sense

Back in early 2012, I signed on as vice president of global customer success and services at Okta , a leading independent provider of identity for the enterprise. At that time, only a few B2B companies subscribed to this kind of service in the cloud (hint: early adopters). And if you’re on a B2B sales or marketing team, you are too.