article thumbnail

Why you need to speed up your social media response time (and how)

Sprout Social

Suggested replies can help by maintaining accuracy around key messages like brand voice or product specs, while freeing up more time and bandwidth for your social team to add the personal touch to consumer care. Even so, chatbots are ideal for any combination of the following: Showcasing your knowledge base.

article thumbnail

Your Complete Guide to Social Media Video in 2020

Vidyard

If your bandwidth is limited, it’s best to pick a few channels that you want to do really well on rather than spread yourself thin trying to create videos for them all. Find out how to do it on our Knowledge Base. Contents 1. The Biggest Benefits of Social Video 2. Twitter Video.

article thumbnail

Your Complete Guide to Social Media Video in 2021

Vidyard

If your bandwidth is limited, it’s best to pick a few channels that you want to do really well on rather than spread yourself thin trying to create videos for them all. Find out how to do it on our Knowledge Base. Watch and Learn Want to watch instead of reading? If LinkedIn videos seem transient, Twitter’s are even more so.