What is Customer Service? Definition, Satisfaction Metrics, Best Practices with Examples!
Martech Advisor
DECEMBER 6, 2019
There is a bunch of granular level information available to a user that the purchasing decision is taken away from service to other aspects such as price-point and features. This helps Marriott remain a profitable chain with a high brand value. it has not just increased the brand value but has also exponentially shot up the ridership.
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