Customer Experience Matrix

NOVEMBER 15, 2013

This is an enticingly huge market for marketing automation vendors, and one that seems largely untapped. The largest marketing automation vendor in the segment, Infusionsoft , has under 20,000 clients. Many small businesses do their marketing through CRM, email, and search advertising.

Small Business Marketing 120

Small Business Marketing Work Management Marketing Management Marketing Automation Services 120

ActiveDEMAND

NOVEMBER 7, 2018

Online reviews are a crucial part of customer research. Everyone these days is trained to do it: you Google the company or product + “reviews” and see if there’s anything that looks great, or if anything stinks. Building an automated review process like this is something we recommend for most customers.

Marketing Automation Services 40

Marketing Automation Services Marketing Automation Automation Work Management 40

Martech

FEBRUARY 19, 2024

Customer relationship management (CRM) and marketing automation platforms (MAPs) are two of the foundational elements of modern martech stacks. Marketing automation platforms help operationalize data on prospects and customers. In an ideal world, this is orchestration at its finest.

Marketing Automation Services 95

Marketing Automation Services Marketing Automation CRM Work Management 95

GreenRope

AUGUST 6, 2020

CRM AND THE CUSTOMER EXPERIENCE: 5 WAYS THE TWO ARE CONNECTED. CRM stands for customer relationship management and refers to technology specifically designed to help manage and analyze a company's interactions with its past, present, and potential customers. WHAT IS CUSTOMER EXPERIENCE ?

CRM 52

CRM Auto Responder Work Management Marketing Automation Services 52