2008 Companies Forecasting SEM 
Webbiquity
APRIL 6, 2017
Social customer relationship management (CRM) was being written about as a distinct product category as far back as 2008, but market interest really began to take off the following year. 10: The 17 Best Keyword Research Tools for SEO and SEM. #11: Market interest has remained fairly strong since then. Google Review Count: 143.
Webbiquity
JANUARY 17, 2011
However, that figure rises if you work for a company generating at least $10 million in annual revenue, or you’re in management (in which case it’s $109,000). have a company page on at least one social networking site (but only 39% blog and just 26% tweet). Social Media Use in Big Companies.
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