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New Marketing Automation Options for Small Business in the VEST Report

Customer Experience Matrix

GreenRope workflow GreenRope is all-in-one software sold primarily to very small businesses such as lawyers, real estate agents, consultant, coaches and membership organizations. The system has an impressively broad scope, adding full Web site creation to the usual all-in-one mix of email, lead scoring, landing pages, and CRM.

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Your Customers Love You, and This is Why

GreenRope

When you fill out a ticket, you always get a response within an hour during the business day. “The Product” Drives Customer Experience. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Hardly a one-trick pony.

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article thumbnail

Your Customers Love You, and This is Why

GreenRope

When you fill out a ticket, you always get a response within an hour during the business day. “The Product” Drives Customer Experience. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Hardly a one-trick pony.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

When you fill out a ticket, you always get a response within an hour during the business day. “The Product” Drives Customer Experience. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Hardly a one-trick pony.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

When you fill out a ticket, you always get a response within an hour during the business day. “The Product” Drives Customer Experience. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Hardly a one-trick pony.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

When you fill out a ticket, you always get a response within an hour during the business day. “The Product” Drives Customer Experience. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Hardly a one-trick pony.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

When you fill out a ticket, you always get a response within an hour during the business day. “The Product” Drives Customer Experience. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Hardly a one-trick pony.