Remove support-team
article thumbnail

Demandbase: A New Twist In The Lead Management Automation Market

Online Marketing Institute

I would also put another group — one more focused on helping marketing align with, support, and enable sales: firms like BrightMarket, einsof, Longwood Software, and Salesforce.com with their Saleforce Content offering, to name a few. 9) Collaboration — capabilities like wikis, sales-contributed content, voting and tagging.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

Can you dedicate the resources to helping people accomplish whatever it is you are trying to solve for them? not outsourced) customer service team. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Consider what this means for your business.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

Can you dedicate the resources to helping people accomplish whatever it is you are trying to solve for them? not outsourced) customer service team. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Consider what this means for your business.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

Can you dedicate the resources to helping people accomplish whatever it is you are trying to solve for them? not outsourced) customer service team. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Consider what this means for your business.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

Can you dedicate the resources to helping people accomplish whatever it is you are trying to solve for them? not outsourced) customer service team. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Consider what this means for your business.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

Can you dedicate the resources to helping people accomplish whatever it is you are trying to solve for them? not outsourced) customer service team. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Consider what this means for your business.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

Can you dedicate the resources to helping people accomplish whatever it is you are trying to solve for them? not outsourced) customer service team. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Consider what this means for your business.