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Blog: Contrasting Chatbots and Intelligent Virtual Assistants

Conversica

When attending trade shows and conferences supporting Conversica, a question I am frequently asked is whether Conversica’s Intelligent Virtual Assistant is “a chatbot.” A more cynical reader might assume that this differentiation is little more than branding. Chatbots provide simple canned answers to FAQs.

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Blog: Contrasting Chatbots and Intelligent Virtual Assistants

Conversica

When attending trade shows and conferences supporting Conversica, a question I am frequently asked is whether Conversica’s Intelligent Virtual Assistant is “a chatbot.” A more cynical reader might assume that this differentiation is little more than branding. Chatbots provide simple canned answers to FAQs.

article thumbnail

Blog: Contrasting Chatbots and Intelligent Virtual Assistants

Conversica

When attending trade shows and conferences supporting Conversica, a question I am frequently asked is whether Conversica’s Intelligent Virtual Assistant is “a chatbot.” A more cynical reader might assume that this differentiation is little more than branding. Chatbots provide simple canned answers to FAQs.