CRM eCommerce Impressions Loopfuse 
Customer Experience Matrix
JUNE 19, 2015
Open source has been successful in related applications including analytics (R, Jaspersoft, Pentaho), CRM (SugarCRM, vTiger) and Web content management (WordPress, Joomla, Drupal). The failure of freemium (though not open source) offerings from LoopFuse and Genius are strong evidence that being free is not enough.
Customer Experience Matrix
JANUARY 22, 2013
The sheer amount is impressive; previous funding for Infusionsoft totaled just $17 million. The investment can be read as validation of Infusionsoft’s strategy of offering unified marketing automation, CRM, and ecommerce exclusively for very small businesses. Still, the $54 million investment is the more interesting story.
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