Remove Churn Rate Remove Design Remove SMB Remove WOM
article thumbnail

60 Marketing Acronyms Every Industry Pro Should Know

Hubspot

A web application designed to make it easy for non-technical users to create, edit, and manage a website. CRO: Conversion Rate Optimization. The process of improving your site conversion using design techniques, key optimization principles, and testing. Learn more about what it takes to be a CMO here. Learn more here.

article thumbnail

The Ultimate Dictionary of Marketing Terms You Should Know

Hubspot

14) Churn Rate. To calculate churn rate, take the number of customers you lost during a certain time frame, and divide that by the total number of customers you had at the very beginning of that time frame. Churn rate is a significant metric primarily for recurring revenue companies. Learn more here.).