Remove Churn Rate Remove Cost Per Click Remove CPL Remove Open Rate
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The Ultimate B2B Marketing Glossary

Envy

Customer Acquisition Cost is the total amount you spent to acquire a new customer, usually including all your marketing and sales campaigns. Churn rate. When customers cancel subscriptions or stop buying from your company, they've churned. Cost Per Acquisition is the amount you spend to acquire a new lead or make a sale.

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41 Execs Discuss Key B2B Marketing Metrics to Watch in 2018

SnapApp

The faster the follow-up with an SQL, the higher the close rate. . 4: Cost-Per-Lead (CPL). . This metric will provide a tangible dollar amount so the marketing team can determine how cost-effective it is to acquire new leads across each of the different channels. Common tool used: Marketo. . #4: Chris Schaefer.