What is Customer Service? Definition, Satisfaction Metrics, Best Practices with Examples!
Martech Advisor
DECEMBER 6, 2019
Today’s customer service has evolved from traditional point-of-sale or telephonic customer service, to become much more agile in the form of chat, chatbots, online, text, email, mobile, and even social media customer support. This means that issues are caught and resolved before they hit social media. Social Media service.
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