article thumbnail

From Like to Love: The Customer Journey

GreenRope

Once I find a brand that fulfills my needs and that I can trust, there is no switching. At this point, the customer is perusing websites, reviews, comparisons, and any other collateral out there. Immediately thank them for their purchase via an auto-responder or personalized email. Phase Three: Getting to know each other.

article thumbnail

From Like to Love: The Customer Journey

GreenRope

Once I find a brand that fulfills my needs and that I can trust, there is no switching. At this point, the customer is perusing websites, reviews, comparisons, and any other collateral out there. Immediately thank them for their purchase via an auto-responder or personalized email. Phase Three: Getting to know each other.

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article thumbnail

From Like to Love: The Customer Journey

GreenRope

Once I find a brand that fulfills my needs and that I can trust, there is no switching. At this point, the customer is perusing websites, reviews, comparisons, and any other collateral out there. Immediately thank them for their purchase via an auto-responder or personalized email. Phase Three: Getting to know each other.

article thumbnail

From Like to Love: The Customer Journey

GreenRope

Once I find a brand that fulfills my needs and that I can trust, there is no switching. At this point, the customer is perusing websites, reviews, comparisons, and any other collateral out there. Immediately thank them for their purchase via an auto-responder or personalized email. Phase Three: Getting to know each other.

article thumbnail

From Like to Love: The Customer Journey

GreenRope

Once I find a brand that fulfills my needs and that I can trust, there is no switching. At this point, the customer is perusing websites, reviews, comparisons, and any other collateral out there. Immediately thank them for their purchase via an auto-responder or personalized email. Phase Three: Getting to know each other.

article thumbnail

From Like to Love: The Customer Journey

GreenRope

Once I find a brand that fulfills my needs and that I can trust, there is no switching. At this point, the customer is perusing websites, reviews, comparisons, and any other collateral out there. Immediately thank them for their purchase via an auto-responder or personalized email. Phase Three: Getting to know each other.

article thumbnail

From Like to Love: The Customer Journey

GreenRope

Once I find a brand that fulfills my needs and that I can trust, there is no switching. At this point, the customer is perusing websites, reviews, comparisons, and any other collateral out there. Immediately thank them for their purchase via an auto-responder or personalized email. Phase Three: Getting to know each other.