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Venntive Adds Communities to Small Business Marketing Automation and CRM

Customer Experience Matrix

More puzzling was Venntive’s decision to include a full accounting system and a community management features such as private discussion forums, Wikis, events, and custom fields for groups within its database. One problem with writing about a system like Venntive is evaluating its huge number of features. So far pretty normal.

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Your Customers Love You, and This is Why

GreenRope

When you fill out a ticket, you always get a response within an hour during the business day. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Conversion Flow Affects Customer Experience. Conversion rates climbed through the roof.

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article thumbnail

Your Customers Love You, and This is Why

GreenRope

When you fill out a ticket, you always get a response within an hour during the business day. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Conversion Flow Affects Customer Experience. Conversion rates climbed through the roof.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

When you fill out a ticket, you always get a response within an hour during the business day. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Conversion Flow Affects Customer Experience. Conversion rates climbed through the roof.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

When you fill out a ticket, you always get a response within an hour during the business day. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Conversion Flow Affects Customer Experience. Conversion rates climbed through the roof.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

When you fill out a ticket, you always get a response within an hour during the business day. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Conversion Flow Affects Customer Experience. Conversion rates climbed through the roof.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

When you fill out a ticket, you always get a response within an hour during the business day. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Conversion Flow Affects Customer Experience. Conversion rates climbed through the roof.