Auto Responder Marketing SMS Training 
ActiveDEMAND
NOVEMBER 7, 2018
Everyone these days is trained to do it: you Google the company or product + “reviews” and see if there’s anything that looks great, or if anything stinks. Auto Responder on the Review Request form. Johnny’s other tips: SMS works better than email. Online reviews are a crucial part of customer research.
Martech Advisor
DECEMBER 6, 2019
Good customer service is a result of an organization-wide effort, which includes product, marketing, sales, support, infrastructure, finance, etc - any team that has a role to play, directly or indirectly, in the final experience of the customer. This means that issues are caught and resolved before they hit social media.
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