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CRM and marketing automation: The challenges and benefits of integration

Martech

Customer relationship management (CRM) and marketing automation platforms (MAPs) are two of the foundational elements of modern martech stacks. Marketing automation platforms help operationalize data on prospects and customers.

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CRM AND THE CUSTOMER EXPERIENCE: 5 WAYS THE TWO ARE CONNECTED

GreenRope

It is a software that integrates sales, marketing, and customer service into one single system. Experience designers love it because they can use marketing automation to map out every digital brand interaction from awareness, to conversion, and beyond. WHAT IS CUSTOMER EXPERIENCE ?

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