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Your Customers Love You, and This is Why

GreenRope

not outsourced) customer service team. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. You have to understand your data model, market segments, and internal processes BEFORE you go about implementing any software that affects all of those things.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

not outsourced) customer service team. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. You have to understand your data model, market segments, and internal processes BEFORE you go about implementing any software that affects all of those things.

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article thumbnail

Your Customers Love You, and This is Why

GreenRope

not outsourced) customer service team. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. You have to understand your data model, market segments, and internal processes BEFORE you go about implementing any software that affects all of those things.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

not outsourced) customer service team. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. You have to understand your data model, market segments, and internal processes BEFORE you go about implementing any software that affects all of those things.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

not outsourced) customer service team. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. You have to understand your data model, market segments, and internal processes BEFORE you go about implementing any software that affects all of those things.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

not outsourced) customer service team. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. You have to understand your data model, market segments, and internal processes BEFORE you go about implementing any software that affects all of those things.

article thumbnail

Your Customers Love You, and This is Why

GreenRope

not outsourced) customer service team. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. You have to understand your data model, market segments, and internal processes BEFORE you go about implementing any software that affects all of those things.