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6 Customer Service Trends You Can’t Ignore in 2020

Single Grain

Good CX comes down to the highest standards for providing customer service. That means that your customer service has to reach a whole new level than ever before. If a company doesn’t provide personalized, speedy and efficient service across all customer interaction touchpoints, the overall customer experience suffers.

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B2B Lead Generation Boosters: 25 Rocket-Fueled Strategies and Ideas to Propel Your Pipeline

NetLine

B2B lead generation is the process of identifying and capturing interest from potential customers in your product or service, with the ultimate goal of converting them into buyers. It plays a pivotal role in the sales process, connecting marketing efforts to revenue growth. Image caption: Take your B2B lead generation to the moon!