What is Customer Service? Definition, Satisfaction Metrics, Best Practices with Examples!
Martech Advisor
DECEMBER 6, 2019
But, here are the top 3 reasons and key advantages that depict it’s value no matter the size, type and industry that an organization conducts its business in: Impact on revenue: It is a well-known fact that it is 6-7x more expensive to bring in new customers than to retain existing ones. 7 Common Types of Customer Service.
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