Remove Buyer's Journey Remove Loyalty Remove Narrowcasting Remove Touchpoints
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42 Digital Marketing Trends You Can’t Ignore in 2020

Single Grain

Ultimately, the primary goal of conversational marketing is to enhance the user experience through a feedback-driven model that fosters higher engagement and greater loyalty. Moreover, the younger audience favors other methods of communication and prefers to deal with less touchpoints when engaging brands. 5 ) Personalization.