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B2B Customer Experience: Balancing the Human Factor with Technology

Vision Edge Marketing

Take, for instance, a manufacturing company implementing chatbots in its customer service channels. Various studies, including the oft-cited McKinsey study , purport that companies embracing data-driven insights are multiple times more likely to acquire customers than data-driven insights laggards.

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A Corporate Guide to Pride — How Companies Get it Right (and Wrong)

Zoominfo

How many of these companies actively show their support and advocate for LGBTQ+ rights year-round? How many of these companies work to implement real change for the LGBTQ+ community? You can also look at the Human Rights Campaign yearly Corporate Equality Index for more ideas on how to make your company more inclusive.

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How to Use HubSpot's Content Assistant to Write a Marketing Email

SmartBug Media

Insert Your Copy or Outline into an Email Once you've inserted your copy or outline into the email, you will see the HubSpot Content Assistant icon. Now you can either insert that update or generate a new version, depending on the type of copy you are looking to add. Then, click on “Email” in the sidebar menu.

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Data-Driven Sales: Modernizing GTM with Greater Insights

Zoominfo

Schuck recently sat down with Pete Kazanjy, cofounder and chief revenue officer of sales management platform Atrium , for a Modern Sales Pros webinar to discuss the current landscape of sales and how forward-thinking companies are modernizing their go-to-market (GTM) strategies. Conceptually, that is the Holy Grail,” he says.

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How to Move from the Voice of the Customer to the Heart of the Customer

Marketing Insider Group

For example, if you own a technology company, surveying your customers about what types of technology or software they use will give you qualitative data but not emotion. Inserting questions about how they use that technology is more meaningful. I didn’t invest in my own research. Use Technology to Catch In-the-Moment Responses.

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How to keep your marketing automation campaigns from ruining your week

Martech

It allows companies to set up campaigns that run on their own without further human intervention. In this article I’ll provide a list of things to check to make sure your automated programs aren’t giving you or your company a big black eye. Marketing automation is a great tool. Hi Mailstop 34” isn’t much better than “Hi [First Name].”

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Automated Marketing: The Only Guide You’ll Ever Need

Marketing Insider Group

Your CRM inserts the name, location, and organization to tailor the experience. Remember: Clients hate repeating the same information over and over to a company. The only reason many companies hold off is a lack of time or team members to execute it. You don’t have to create each message for every lead.