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17 Perfect Points to Use Video in the Sales Process

Vidyard

The simple answer to the question of where should you use video in the sales process is: Where would you like higher conversions, more responses, and faster deals? Grow and Retain Customers 3.1 Resolve Customer Issues Faster 3.3 Increase Customer Satisfaction 3.4 Doing deals is about building relationships and trust.

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Beyond Prospecting: How to Use Video in the Rest of Your Sales Process

Vidyard

You can use this same approach to revisit opportunities that have gone dark: “Hey, haven’t heard from you in a while…” Video is a great medium because it reminds the prospect that there’s a real human involved in the sales process, and that is hard to ignore.

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Why Video is the Key to Happier Customers

Vidyard

Which of your customers are the happiest? To this end, customer support videos can do more to improve the cost-per-quality of your support, educate them with less effort, and retain them better than any other support tool. They’re a fraction of the cost, at $0.10, and customers enjoy them more. Here’s why. Email: $2.50

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How to Produce the Perfect Customer Testimonial Video

Vidyard

There is a lot of power in a customer’s opinion. Because when a customer is about to make a purchase, they’ll trust their peers’ opinions more than anyone else’s. And that is why customer testimonial videos work so well. It will cement your future customer’s trust in your product and in your brand.

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Why Custom Attributes are Essential to Lead Scoring Your Videos

Vidyard

This is where custom attributes show up to save the day. So, what are custom attributes? Custom attributes are a way of tagging your videos with different classification to create a general set of rules based on viewing activities. Alright, I hope I sold you on the idea that custom attributes are your new BFF.

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Vidyard GoVideo for Zendesk Humanizes the Customer Support Experience with Video

Vidyard

Customer support teams can now capture and share personal video messages directly within Zendesk to close tickets faster and deliver a more personal customer experience. Vidyard GoVideo makes it fast and easy to record, share and track personalized video messages as an integrated part of the customer support process.

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Can’t get your target customer on the phone? Try video instead.

Vidyard

At the time, I was working on getting an inside sales team up and running at HD Electric, and I was selling to small utility customers across the US and organizations like electrical cooperatives. It would allow an inside sales person like me to engage customers who are not receptive to email or phone calls, in a new and more effective way.