|
•
Tuesday, December 9, 2008
The best thing that anyone in Demand Generation can do, to set up for long term success, is to build a "Contact Washing Machine" that standardizes and normalizes this data as it comes in. For Eloqua users, I'll talk about some of the pieces of a good Contact Washing Machine on this blog's sister blog - Eloqua Artisan ( [link] ).
|
|
•
Wednesday, June 2, 2010
To help achieve that goal, organizations now adopt formal processes that structure how their contact centers organize, distribute, and analyze the information they collect from many channels.&#. But companies that operate contact centers stand to benefit the most. believe every business executive should read this book. Get used to it.
|
|
•
Monday, May 10, 2010
nice, prominently placed "Contact Us" form. And insisting on only having a "Contact Us" form on your site is the relationship-building equivalent of inviting someone you've just met back to your place. Remember, your Contact Us form only "offers" me the chance to talk to a salesperson. You have a form on your website! Wrong.
|
|
•
Thursday, October 22, 2009
However, online tools such as Zoomerang , Constant Contact or Survey Monkey make it easy to devise a reliable questionnaire. Share and Enjoy: Tags: Content Marketing Knowledge Center Marketing Basics News Online Tech Tools Tips & Mini-Guides Trends constant contact market research survey monkey zoomerang Absolutely!
|
|
•
Monday, June 16, 2008
Media Group was conceived by Wayne Bishop founder of Arbutus Software which produces Joint Contact project management software. had recently signed up for BaseCamp to manage client projects and wanted to know how Joint Contact was different than BaseCamp. gave Joint Contact a try and am now using it to manage all my projects.
|
|
•
Tuesday, November 3, 2009
And little did he know 9 years later he would have set the stage for how many Contact Centers handle Social Media? Let me explain … Many of the most Socially advanced Contact Centers today are using tools to listen in on Conversations. While this is a great role for the Contact Center to play it has 2 distinct pitfalls.
|
|
•
Tuesday, November 3, 2009
And little did he know 9 years later he would have set the stage for how many Contact Centers handle Social Media? Many of the most Socially advanced Contact Centers today are using tools to listen in on Conversations. While this is a great role for the Contact Center to play it has 2 distinct pitfalls. Let me explain ….
|
|
•
Monday, October 26, 2009
I had the pleasure of speaking with the folks at Constant Contact last week about their new Event Marketing tool. quot;Constant Contact helps small businesses and organizations grow customer relationships and succeed by delivering professional, easy-to-use online services and coaching at a reasonable cost." It sounded pretty cool.
|
|
•
Sunday, May 9, 2010
Not only was this a pleasant way to pass the time, I was able to help one contact with a job lead and another call resulted in a possible consulting engagement for me. had some cool experiences last week that I wanted to share with you. was able to return the favor last week when she hosted Chris Brogan at a community event in Memphis.
|
|
•
Thursday, April 15, 2010
Wikipedia defines “RPM” as Revolutions Per Minute (abbreviated rpm, RPM, r/min, or r•min?1), 1), a unit of frequency of rotation: the number of full rotations completed in one minute around a fixed axis. It is used as a measure of rotational speed of a mechanical component. d like to borrow from this
|
