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Sunday, January 18, 2009
You may use it to highlight upcoming events, press releases and product/service updates. The question that you may be grappling with is this: How should Twitter be used for customer service? Twitter and Customer Service Recommendations This topic is a new one and this post is more of a brainstorming session then "best practices".
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Thursday, July 24, 2008
developed Google Guide because I wanted more information about Googles capabilties, features, and services than I found on Googles website. Services. Google Guide is an online interactive tutorial and reference for experienced users, novices, and everyone in between. Nancy Blachman. Start now: Jump to a section: Overview. Contents.
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Monday, June 15, 2009
The closest they come is to let their partners offer QlikView-based applications as a service. But the key point about this and similar QlikView services is that you can only access data loaded by the partner. I don’t understand QliiView’s reluctance to adopt a Software-as-a-Service model. Last week’s post about QlikView 9.0
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Monday, December 1, 2008
By Scott Gillum We just finished our annual assessment of B2B Advertising spend in the Financial Services industry (for high resolution video click here and select watch in high quality). Results for 2007 showed that as an industry, Financial Services firms reduced their B2B advertising spend by close to 15% over the prior year.
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Tuesday, September 23, 2008
Wow, what a couple of weeks it's been for the Financial Services industry. Our Financial Services practice and I have spent the last week and a half looking at the changes and have come up with a list of potential areas that may be impacted.negatively or positively. Relationships + low cost, self service channels = success.
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Wednesday, July 1, 2009
Every consumer knows that an insurance policy is an insurance policy; a mortgage is a mortgage; a bank service is a bank service; and every product and service is pretty much the same as every other like product and service. Those are excuses for poor customer service and need not be tolerated. don't understand.
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Friday, January 8, 2010
Rain T oday , a great resource for those who market and sell services, selected their Best Book s of the Decade for marketing and selling professional services. If you market or sell professional services or have a complex sale be sure to put these “ best of the decade ” on your reading list. McLaughlin. McLaughlin. Galford.
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Monday, June 14, 2010
Find New Customers has launched a new service, the Marketing Automation Acceleration Package , which provides frustrated marketing automation software customers with a fast and cost-effective approach to getting their new software online and into production quickly. About Find New Customers LLC.
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Friday, November 9, 2007
A new survey produced by Schneider Associates and the Center for Business Innovation at Babson College details some very interesting findings on what makes for a successful B2B product or service launch. Product companies were four times more likely than service firms to use an outside PR firm to assist with their launch.
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Wednesday, December 24, 2008
TripIt is a service that organizes your travel - you forward your itinerary to an email address, it parses it, organizes it, gives you maps, directions, etc. travel a lot and it's a great service. still don't like their calendar synch, but the proactive nature of their service made me significantly more happy.
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