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B2B Vendor, Customer Perspectives Differ on "Affinity"

WebMarketCentral

The CMO Council recently released a major study entitled Profitability from Customer Affinity , on the difficulty faced by vendors in establishing customer-centric business practices. Virtually all customers said they would terminate or scale back relationships with vendors who failed to "build customer trust." So, how do you do that?

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B2B IT and Social Media 2: The Vendor Perspective

WebMarketCentral

Here is the vendor perspective. and social media aren't just for teenagers and garage bands; they are being embraced in a big way by B2B technology buyers and vendors alike. Again, you can get a free copy of the entire LeadGenTools B2B vendor report by taking the short online survey here. _ Clearly, Web 2.0 tags: Web 2.0,

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How Trade Publications Can Capitalize on Content Marketing and Social Media

WebMarketCentral

Publishers no longer have a monopoly on content creation, but they can potentially create integrations with bloggers, Twitter feeds, YouTube videos, LinkedIn groups and other places where their industry is being discussed and provide a centralized portal for vendor, user and independently created material. Research. Ratings and Rankings.

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What's Next for B2B Social Media? FYIndOut Now

WebMarketCentral

Vendors have products and services designed to solve those problems. Every vendor will rave about its own products or services, and buyers get that. FYIndOut is free for b2b buyers, who can read product/service reviews posted by other users, write their own review, contact multiple vendors at once, and network with other buyers.

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Marketing Automation Update: Manticore VII Released

WebMarketCentral

It competes with vendors such as Marketo , Eloqua , Marketbright and Genoo. The experience of other vendors is likely similar; customers who have truly made marketing automation and lead nurturing an intrinsic part of their marketing and sales processes will be the most self-sufficient, and should theoretically be the most successful as well.

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Social Media Now Top Information Source for B2B IT Buyers

WebMarketCentral

ITtoolbox/PJA IT Social Media Index Wave II updates the earlier findings and concludes that "IT decision-maker and influencer audiences (now) spend more time consuming or participating in social media than they do consuming editorial media or vendor content." hours on vendor-produced content. IT buyers spend an average of 3.3

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Marketo Releases Marketo Lead Management 3.0

WebMarketCentral

Marketing automation software vendor Marketo today announced the launch of its Marketo Lead Management 3.0 Companies seeking to improve the efficiency of their lead generation and lead management processes should first identify the gaps in their existing processes and most pressing needs before beginning a vendor evaluation process.