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How to Use Zero-Party Data to Level Up Your Content ROI

Marketing Insider Group

In this post, we’re sharing the benefits, examples, and “how-to” of all things zero-party data so you can start creating content that converts. The Difference Between First-Party and Zero-Party Data It all comes down to how your data is collected – first-party data is passive, whereas zero-party data is proactive. Engagement.

ROI 232
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Top Customer Retention Strategies for B2B Marketers in 2023

Marketing Insider Group

With 2023 on the horizon, the chatter of a recession, and a marked increase in reports of poor client retention , it’s more important than ever that B2B marketers focus on retaining reliable clients. No one likes losing customers, but it does happen. Consistency and reliability are critical: stick to them!

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5 useful sources for capturing voice of the customer (VoC) data

Tomorrow People

Voice of the customer data represents the opinions, desires, demands and motivations of your target customers. In this article, we'll look at five useful sources for capturing voice of the customer data and share some tips on how to get the most out of each one. The most valuable sources of VoC data for B2B marketers.

Opinions 156
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Why it’s time to rethink your feedback emails and how to do it right

Martech

Which of the three statements below comes closest to your view when it comes to email surveys and review requests: A. Because a recent debate in an online email marketing community over resending feedback requests like email surveys and purchase reviews got me thinking about broader issues. Why am I asking? The boss told us to do it.

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11 Customer Journey Mapping Tools for B2B Marketers

Marketing Insider Group

Customer journey mapping tools can range anywhere from cloud-based platforms to collaborative design tools, but they all have the potential to help you better understand your customers, improve your marketing efforts, and drive more sales. The customer has narrowed down their opinions and is ready to make a purchase decision.

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Authenticity in The Age of AI

Marketing Insider Group

Brands need to focus on creating content that feels authentic and is true to their core values and beliefs. This means that the brand is true to its core mission, values, and beliefs, and it upholds those values in all of its marketing and communication efforts. But where do you draw the line, if there even is one?

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Collect Customer Feedback on Your Website With These 7 Tips

Optinmonster

Customer experience is one of the top factors in gaining new customers and building brand loyalty. In fact, research by PwC has found that companies with a strong focus on customer experience see 5x the revenue growth as those who don’t prioritize customer satisfaction. And you can do it all right on your own website!