How BODs Can Architect Better Strategic Customer-Centric Designs | What’s Your Edge
Vision Edge Marketing
APRIL 9, 2024
we’ll examine customer success’s link to customer-centricity and reveal the 4 pivotal board roles in guiding leadership to master this business model. Customer Success! Coined in the early 2000s, it’s more than a buzzword—it’s the essence of customer-centricity. Why has this concept expanded so rapidly across all industries?
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