How Team Sprout Uses Message Tagging for Product Development
Sprout Social
DECEMBER 29, 2016
We also believe that, regardless of size, it’s imperative to remain agile and evolve our product to meet the needs and demands of our customers and the marketplace. At Sprout, 25% of inbound messages are organized and tracked through message tagging. We then compared these asks with other product feedback we were receiving.
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