Remove featured-customers
article thumbnail

AI-powered features to look for in customer data platforms

Martech

At a time when uncertainty about everything from war to global warming to economics dominates the headlines, the customer data platform is increasingly seen as one of the must-have elements of the martech stack. Learn about trends and capabilities of customer data platforms in the latest edition of this MarTech Intelligence Report.

article thumbnail

4 AI Features Telecoms Can Implement Now to Level Up Customer Service

Salesforce Marketing Cloud

If you asked any communication service provider , they are focused on improving customer service experiences to increase loyalty and decrease churn. But there is so much uncertainty out there around AI for telecom customer service because it exposes those organizations to new risks and uncertain returns.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

New Feature: Custom Blog Models That Speak Your Brand’s Voice

Anyword

We’re thrilled to introduce a groundbreaking feature from Anyword, designed to revolutionize how you produce blog content. With our latest innovation, you can now upload all your previous blogs, enabling Anyword to train a custom model specifically attuned to your unique tone of voice. The outcome?

article thumbnail

New LinkedIn Features Can Transform How You Engage with Customers

Trade Press Services

To help meet the evolving needs of its members, LinkedIn is constantly improving the site’s user functions and customer experience with new features and updates. Knowing how to take advantage of these features can be a game-changer for brands looking to reach their audiences in new and engaging ways.

article thumbnail

Why Conversational AI Is Key to Customer Service in the Customer Experience Era

In today’s hyper-competitive market, every business must become a customer experience-first business. Customer satisfaction has become more important than price or any individual feature. Read the new Tractica white paper to learn how important conversational AI is to your CX strategy.

article thumbnail

HubSpot brings popular enterprise features to pro-level customers in its latest release

Martech

HubSpot rolls out new product features almost every day, and some of the most exciting updates from the past month include: Playbooks, call transcription and call coaching are now available in the Professional level of Sales and Service Hub. Commenting features are improved inside Forms and Campaigns.

article thumbnail

What Our Customers Say About Social BI + More New Features

Oktopost

Last month, we rolled out Social BI , a one-of-a-kind tool for building and sharing custom reports powered by your social data. hoping our customers will back up this statement – and indeed they do. Meanwhile, we’d really appreciate your feedback on this feature. We’ve already received lots of positive feedback about it.

Features 118
article thumbnail

The Ultimate Buyer’s Guide for Sales Enablement Platforms

When identifying a platform that bridges the gap between sales, marketing, and customers while staying within budget, the selection process quickly becomes overwhelming. So, what features do you need to consider? According to Gartner, 15% of all technology spending in 2021 is predicted to go toward sales enablement technology.