Conversational AI: Simplifying Customer Experience in the Digital Age
Webbiquity
APRIL 11, 2019
Guest post by Kavya Hemachander. “Ok Google, find coffee shops near me.” Getting answers has become simpler and faster. Say goodbye to commands and codes; natural language is all you need to communicate with an artificial intelligence (AI) device. Powered by conversational AI, this component of digital transformation technology is creating breathtaking changes and redefining the customer interaction journey.
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