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How to Lock Your Digital Door: Data Privacy Best Practices in 2024

Salesforce Marketing Cloud

Data takes center stage in building trust. However, stories about data loss can steal the spotlight – and be reputation killers. Safeguarding against such risks requires a proactive approach: with strong data privacy, governance, and precaution. The outcome? Sensitive customer data stays private, and customers stay satisfied.

Lock-In 59
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4 Ways Your Contact Center Can Get Started With Generative AI

Salesforce Marketing Cloud

Your agents staffing these digital channels need to give accurate and relevant information, reply in a timely manner, and resolve the customer’s issue quickly. The hottest topic in service today is generative AI, especially in the contact center. Yet, only 24% are actually using any form of contact center AI. What’s in the way?

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Top Trends and Strategies for Successful Holiday Marketing Campaigns

QuanticMind

The element of supply-and-demand is as real as Santa is to your 3-year-old, so buy earlier to lock in space. It feels strange to say this so early in the calendar year, but the holidays really are fast approaching—and, with them, the need to start planning your holiday campaigns. What does that planning entail?

Trends 52
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7 Hubspot CRM Integrations to Increase Sales FAST

Optinmonster

It lets you create high-converting optin forms and lead generation campaigns for your site such as popups, floating bars, slide-ins, gamified wheels, and more, to convert traffic into subscribers and sales. There are 50+ templates and an intuitive drag and drop builder to create attention-grabbing campaigns. Highlights. Works on any website.

Hubspot 86
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The 6 Step Process for Measuring Social Media

Convince & Convert

Understand what is possible, and then remove metrics that aren’t relevant. What you want to see is a situation where business success increased in lock step with social success (or slightly trailing social success). Can social media be measured? If course it can. But it’s not always easy. Decide on ROI vs. Correlation.

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What is E-A-T and How Can It Improve the Credibility & Quality of Your Content?

Brandpoint

This document also states that demonstrating a high level of expertise, authoritativeness and trustworthiness (E-A-T) is one of the most important characteristics of high-quality content. In late 2015, Google released the 160-page Search Quality Evaluator Guidelines. And paying attention to them apparently can work.

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The 6 Step Process for Measuring Social Media

Convince & Convert

Understand what is possible, and then remove metrics that aren’t relevant. What you want to see is a situation where business success increased in lock step with social success (or slightly trailing social success). One of my most useful posts, and I really like using presentations as raw material for blog posts. – Jay).