Webbiquity

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Four Ways to Provide Effective Customer Service for B2B Customers

Webbiquity

Providing excellent customer service is essential for all businesses, but B2B customer service is very different from B2C. For the best results, B2B customers should be treated as partners in success, and it’s crucial that your customer service team completely understands the businesses that they are supporting.

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Get Real-Time COVID-19 Case Number Updates by Text (Public Service Announcement)

Webbiquity

Paul, Minnesota, has just launched a free service that allows people to subscribe via text message to get near-real-time updates if and when their local area has more confirmed cases of COVID-19—including number infected, deaths, and recoveries. There is no charge for this service, nor any ads sent, only the COVID-19 case updates.

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How Your Local Service Business Can Soar with Google’s Algorithm Updates

Webbiquity

The ubiquity of smartphones means that most consumers now begin their searches for local service providers online. This makes visibility in search engines like Google critical for local service businesses like doctors, lawyers, accountants, and marketing agencies. Google’s intention wasn’t to penalize local service providers.

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The Five Best Infographic Creation Tools and Services

Webbiquity

Here are four of the best such tools…plus services to call on if you have the budget and really want to make sure your infographics look original and great. Sample review: “Vennage is a social analytics and marketing company that offers infographics and other designs as part of its service package. 1) Piktochart.

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10 Keys to Building Success-Filled Long-Term Consulting Relationships

Webbiquity

Even agencies, though they may be able to offer a broader range of services, generally should (and do) focus on specific market segments. Building a web of relationships and understanding who is good at what expands the range of services you can offer to your clients as well as creating opportunities for cross-referrals.

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2022 Outlook is Upbeat for B2B Tech Marketers

Webbiquity

By industry, more than 70% of companies in manufacturing, retail, and financial services anticipate higher top lines. Cloud-based services (22% in 2020; 26% in 2022) and managed services are taking an increasing share of spending. Companies will continue to invest in advanced security solutions.

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Five Ways to Avoid Scaling Your B2B Business Too Quickly

Webbiquity

Clients are unhappy with your service: B2B customers expect a high level of service, but a business that’s growing unsustainably is unlikely to be able to deliver this on a consistent basis, leading to dissatisfaction from its clients. Prioritize offering value over volume.