Remove cross-sell interactive
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5 Ways B2B Marketers Can Use CRM for SaaS Customer Retention

Spiralytics

Behavioral Insights: Analyze customers to understand how different segments interact with your product and services. So, consider using a CRM system beyond tracking sales and customer interactions. Source Another major way to retain SaaS customers is by upselling and cross-selling the product.

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From Service to Sales: How Field Service Can Drive Revenue Growth

Salesforce Marketing Cloud

Field service can help drive revenue growth by selling to your existing customers, also called upselling or cross-selling. We’ve found that 65% of mobile workers are successfully selling to existing customers. Let’s dig into each of these best practices for upselling and cross-selling in field service.

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What is Lead Scoring for Marketing and What Are the Benefits?

Act-On

eBook Learn More According to research from Gartner, B2B buyers are spending more time researching online, and less time interacting directly with sales — as little as 5-6% of their total buying journey. Lead scoring examples For example, at Act-On, we sell marketing automation software to SMBs and enterprise organizations.

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Signals That Indicate Cross-Selling Opportunities

Zoominfo

“Do you want fries and a coke with that?” — We’ve all had the ultimate cross-selling experience at McDonald’s. As a consumer, you know that cross-selling works. It works so well that Amazon once claimed up to 35% of its revenue comes from cross-selling. What is Cross-Selling? They saw a 37.4%

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How Sales and Marketing Alignment is your Key to SMB Success

ClickDimensions

Missed Cross-Selling and Upselling Opportunities Disconnected communication channels can lead to missed opportunities for cross-selling and upselling. Wasted Resources When sales and marketing teams operate independently, they may duplicate efforts or invest resources in campaigns that aren’t synergistic.

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Signals That Indicate Cross-Selling Opportunities

Zoominfo

“Do you want fries and a coke with that?” — we’ve all had the ultimate cross-selling experience at McDonald’s. As a consumer, you know that cross-selling works. It works so well that Amazon once claimed up to 35% of its revenue comes from cross-selling. What is Cross-Selling? They saw a 37.4%

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5 Essential Sales Enablement Best Practices to Speed Up Sales Cycles

Act-On

Marketing automation can also help with lead scoring by assigning scores based on a prospect’s interactions with content. Are you retaining more of your customers, and equally important, are you cross-selling more relevant products and services? Having a plan to measure your success is a crucial sales enablement best practice.