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‘Tis the Season to Double Down on Social Customer Care (and Protect Your Community Managers)

Convince & Convert

Just when we thought we, as social media strategists and community managers, could rest up from the twists and turns of the last 18 months, the holiday season is upon us. . Sprout Social predicts a rise of 44% more messages on Instagram if last year’s trends continue and a 14% increase in Twitter messages.

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32 social media training resources and courses every marketer needs

Sprout Social

And continuing your social media training is the best way for you, and your team, to achieve a quick knowledge and credentials boost. The more team members you onboard, the more important it becomes to keep up with the best training resources out there. Org-wide social media marketing training. Level: Beginner. Type: Course.

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Is Google Scraping Public Data for Training Bard?

Valasys

New Jersey, 26th July’23: On Monday, Gizmodo spotted that Google recently updated its privacy policy to disclose that its various AI services, such as Bard and Cloud AI, may be trained on public data that the company has scraped from the web. This latest update simply clarifies that newer services like Bard are also included.

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How technology is enabling community marketing

Martech

Community as a function of business and a function of practice has been a long time coming. That was Mike Rizzo, founder of the MO Pros community, in the first part of this two-part series on the significance of community marketing for brands. It’s just maturing. You need the technology to enable these things.

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Call it what you want, Taylor Swift is a model community manager

Sprout Social

As a social media marketer and Taylor Swift stan , I’m constantly in awe of her community management mastery. The responsive reputation Taylor built with her fans on Tumblr carried over on Twitter and, most recently, TikTok. Not only does Taylor follow her community, she actively listens to them. pic.twitter.com/dHgwKbd1Q5.

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Community: Your #1 Untapped Revenue Generation Opportunity

B2B Digital Marketer

Unleashing the Revenue Potential of Community Building and Customer Experience In this episode of B2BDM, Jack Foster discusses the important role of customer experience and community in differentiating companies in the market. ” “I think everyone is responsible for community. That’s how you can stand out.”

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Wednesday Writer Roundup: experts in fitness, insurance, mortgages, and the Deaf/HOH community!

nDash

For our fourth round, we have a real estate & insurance writer, a mortgage & legal writer, a fitness blogger, and a journalist with expertise in the Deaf/HOH community. I recently fell in love with strength training, and I was able to lose over 30 lbs. Follow me on Twitter at @dawncolclasure ! Seamus McKale.