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Reboot Buyer Insights To Drive B2B Growth

Tony Zambito

Multiple studies over the past three years from the likes of PwC, Deloitte, Forrester, and IBM indicate that 75% or more of CEO’s are identifying building out competencies in insights as one of their top goals. One consistent result indicates that CEO’s are perceiving that they are not getting the critical insights they need.

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Tools to Measure Buzz and Distinguishing Customer Centric Marketing from Customer Experience Management

Customer Experience Matrix

Sunday’s The New York Times had a long article on buzz measurement vendor Nielsen BuzzMetrics ( www.nielsenbuzzmetrics.com ) (“Brands For the Chattering Masses”, Sunday Business , December 17, 2006, page 1). If you're interested, the Cymfony Web site offers a free copy of a Forrester Research report on “brand monitoring systems”.

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How Advocacy Marketing Supports B2B Strategies

Content4Demand

I like Hubspot ’s clear, concise definition: “Advocacy marketing is the process of inciting and equipping customers to generate buzz around your brand through social mentions, reviews, and word-of-mouth marketing. Forrester released a report that found having a better UX design could yield conversion rates up to 400%.

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Content Hit List

Content4Demand

Here is our countdown of the top-trending pieces and posts generating buzz and airplay in content marketing. Forrester: CMOs Face Creative Rut While Overspending on Technology. Check out the hub to access webinars, articles and case studies that will guide your efforts to create bingeable content experiences.

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Content Hit List

Content4Demand

Here is our countdown of the top-trending pieces and posts generating buzz and airplay this month in content marketing. The gap is narrowing before our eyes, as this Forrester report (delivered via PathFactory) illustrates in great detail. The Chatbots Are Coming! The 3 Ways That Artificial Intelligence Will Change Content Marketing.

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Google Cookie Cutting: How You Can Prepare

BenchmarkONE

In this article, we’ll discuss the burgeoning cookieless web and how it impacts digital marketing. When Firefox and Safari blocked third-party cookies , their move didn’t cause a buzz. But, where do you start when no one seems to have the crystal ball to predict what will happen when Chrome abolishes cookies?

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5 B2B Social Media Success Stories

Adobe Experience Cloud Blog

The Facebook fan page of Forrester Research is a constant source of interaction for its fans. Forrester Research. Forrester Research is another shining star in the world of B2B social media, which seems natural since part of its business is to follow the latest social media trends and predict the growth of the social web.