4 AI Features Telecoms Can Implement Now to Level Up Customer Service
Salesforce Marketing Cloud
APRIL 18, 2024
But there is so much uncertainty out there around AI for telecom customer service because it exposes those organizations to new risks and uncertain returns. Gone are the days when telecom customers had to wait on hold for hours to get assistance. How T-Mobile unlocks their customer solutions with AI, Data, and CRM.
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