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11 Customer Journey Mapping Tools for B2B Marketers

Marketing Insider Group

Luckily, with the right customer journey mapping tools, you can create a specialized experience for your audience that not only improves satisfaction, but also creates opportunities for growth. The customer has narrowed down their opinions and is ready to make a purchase decision. Why Use Customer Journey Mapping Tools?

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5 useful sources for capturing voice of the customer (VoC) data

Tomorrow People

Voice of the customer data represents the opinions, desires, demands and motivations of your target customers. This ultimately enables you to differentiate your company and drive sales. Customers are an important stakeholder to your company, so it’s key that their personal opinions are taken into account.

Opinions 156
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Post-Event Follow-Up: Tips for Nurturing Virtual Event Leads

Marketing Insider Group

This article discusses how you can create an effective post-event follow up strategy to sustain the momentum created during your virtual event, and nurture your leads through the sales funnel. Send Post-Event Surveys to Attendees. This involves both general email communication and special follow-ups by the event sales team.

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How to Make Your Content More Relevant with Original Research

Marketing Insider Group

Data grabs your audience’s attention faster than opinions and it adds credibility to your story. SurveyMonkey was so confident that people preferred consuming content with data that it conducted a survey (go figure) to prove it. To start, solid numbers give a premise or opinion a bit more legitimacy. Everyone loves data.

Relevance 193
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How to Use Content Marketing for Customer Retention

Marketing Insider Group

However, in today’s world, where we can utilize predictive analytics tools to create highly personalized experiences for customers, it’s critical to focus on delivering value over making a sale or focusing too much on cost. Focus on building value for customers over driving sales. Add more value, and the sales will come.

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How Content Marketing Directly Improves Sales

Marketing Insider Group

Businesses have a wealth of options for promoting their solutions to boost sales. Content marketing directly improves sales in many ways, and typically costs much less and has higher returns than ads. You’re more likely to sell a solution with the right content than with aggressive sales tactics. Quick Takeaways.

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Feedback Forms: 8 Form Types + 10 Easy Steps to Create

Outgrow

To manage a brand — its reputation, customers, sales, etc. Feedback forms are tools designed to collect opinions and insights from individuals about a particular product, service, experience, or event. These forms cover topics like job satisfaction, work environment, and opportunities for professional development.

Outgrow 52