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How to Use Zero-Party Data to Level Up Your Content ROI

Marketing Insider Group

Savvy marketers and content creators who want to level up their ROI know that harnessing the power of zero-party data translates into content that your audience wants to engage with– ultimately taking your ROI to the next level. About 97% of marketers agree that a personalized experience is the cornerstone of marketing programs.

ROI 232
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5 useful sources for capturing voice of the customer (VoC) data

Tomorrow People

The most valuable sources of VoC data for B2B marketers. Voice of the customer data represents the opinions, desires, demands and motivations of your target customers. Customers are an important stakeholder to your company, so it’s key that their personal opinions are taken into account.

Opinions 156
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Why it’s time to rethink your feedback emails and how to do it right

Martech

Which of the three statements below comes closest to your view when it comes to email surveys and review requests: A. Because a recent debate in an online email marketing community over resending feedback requests like email surveys and purchase reviews got me thinking about broader issues. The boss told us to do it.

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Top Customer Retention Strategies for B2B Marketers in 2023

Marketing Insider Group

With 2023 on the horizon, the chatter of a recession, and a marked increase in reports of poor client retention , it’s more important than ever that B2B marketers focus on retaining reliable clients. There are several ways to monitor feedback, including surveys or focus groups, online reviews, and general communication.

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11 Customer Journey Mapping Tools for B2B Marketers

Marketing Insider Group

But do you know how direct the relationship is between understanding your customers’ needs and maximizing the results of your marketing efforts? This allows you to identify gaps in the customer experience and opportunities for improvement, as well as develop targeted marketing strategies that resonate with your audience.

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Likert Scale 101: A Comprehensive Guide for Every Marketer

Outgrow

Likert Scale 101: A Comprehensive Guide for Every Marketer Ever come across a question where you can’t just stick with a plain yes or no? It helps us dive deeper into opinions and sentiments. A Likert scale is a simple rating tool used to measure users’ opinions. We’ve all been there! What Is a Likert Scale?

Outgrow 52
article thumbnail

Likert Scale 101: A Comprehensive Guide for Every Marketer

Outgrow

Likert Scale 101: A Comprehensive Guide for Every Marketer Ever come across a question where you can’t just stick with a plain yes or no? It helps us dive deeper into opinions and sentiments. A Likert scale is a simple rating tool used to measure users’ opinions. We’ve all been there! What Is a Likert Scale?

Outgrow 52